Privacy Policy

Data controller

We are the data controller for the processing of the personal data that we process about our customers and business partners. You can find our contact details below.

Børnecyklerne.dk

Ejby Kirkevej 305220 Odense

CVR no.: 45 00 01 33

It is not a requirement that our company have an external DPO, but if you have questions about the processing of your personal data, you can contact us via [mailadresse].

Processing activities

As the data controller pursuant to the GDPR, we have the following processing activities.

Website visits

When you visit our website, we use cookies so that the website can function, which you can read more about in our [cookiepolitik].

Communication with potential customers

When you have questions about our website or would like to learn more about our services, you can contact us via:

• Contact form
• Email
• Telephone

In this context, we will process your personal data so that we can engage in a dialogue with you, for example, answer questions about our services. We only process the information that you provide to us in connection with our communication.

We will typically process the following ordinary information: name, email, telephone number.

Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation.

We delete our communication with you once it is clear whether or not you want our services.

If, in a particular case, there is a need to retain your personal data for a longer period, this may be possible.

Customers

We need to communicate with our customers to ensure that the service is provided correctly. In this context, we may process information about names, addresses, services, special agreements, payment information and similar details.

The legal basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation.

Once the service has been provided and any outstanding matters have been settled, we will delete the personal data immediately thereafter.

Newsletter

We have a newsletter that you can subscribe to voluntarily - and you can always unsubscribe from it again.

The purpose of the newsletter is to send subscribers emails with new information from the company, which may concern new content on the website or announcements about our services.

We will only send you emails if you have given your active consent to this. Initially, you must provide your email address, after which we will send you an email so that you can confirm your subscription. This ensures that you have actually subscribed to the newsletter yourself, i.e. given active consent.

Our legal basis for processing your personal data (i.e. your email address) in connection with the newsletter is Article 6(1)(a) of the General Data Protection Regulation.

We will process your personal data for as long as you remain subscribed to the newsletter. When you unsubscribe from the newsletter, we will also stop sending it to you. If we have not sent you a newsletter for 1 year, your consent will lapse as a result of our inactivity.

When you unsubscribe from the newsletter, we retain your former consent for 2 years after it was last used due to statutory limitation requirements, cf. section 11.3 of the Danish Consumer Ombudsman’s spam guidance.

SMS

Collection and use of telephone numbers When you sign up for our SMS service, we collect your telephone number and store it securely in our systems (Klaviyo). We use your number exclusively to send you marketing messages (offers, news, campaigns) and, where applicable, service messages related to your order. Data storage and sharing Your information is processed confidentially and shared only with our trusted SMS provider (Klaviyo), with whom we have entered into a data processing agreement. We do not disclose your data to other third parties without your consent. Your rights You always have the right to access, rectification, and erasure of your information in accordance with the GDPR. You can unsubscribe from SMS marketing at any time by replying STOP to one of our messages.

Accounting

We must retain all accounting records in accordance with the Danish Bookkeeping Act. This means that we retain invoices and similar documents for accounting purposes. These may contain ordinary personal data such as name, address, and service description.

Our legal basis for processing personal data for accounting is Article 6(1) of the General Data Protection Regulation.

We retain this information for a minimum of 5 years after the current financial year has ended.

Job applications

We gladly accept job applications in order to assess whether they match an employment need in our company.

If you send us your job application, our legal basis for processing your personal data is Article 6(1)(f) of the General Data Protection Regulation.

If you have submitted an unsolicited application, HR will immediately assess whether your application is relevant and then delete your information again if there is no match.

If you have submitted an application for an advertised position, we will dispose of your application if you are not employed and immediately after the right candidate has been found for the position.

If you participate in a recruitment process and/or are employed for the position, we will provide you with separate information about how we process your personal data in this connection.

Data processors

Few can do everything themselves, and the same applies to us. We therefore have business partners and use suppliers, some of whom may be data processors.

External suppliers may, for example, provide systems for organising our work, services, consultancy, IT hosting or marketing.

• [Oprems eventuelt dine databehandlere med virksomhedsnavn + formålet med behandlingen]

It is our responsibility to ensure that your personal data is processed properly. We therefore impose high requirements on our business partners, and our partners must guarantee that your personal data is protected.

We therefore enter into agreements with companies (data processors) that process personal data on our behalf in order to enhance the security of your personal data.

Disclosure of personal data

We do not disclose your personal data to third parties.

Profiling and automated decision-making

We do not carry out profiling or automated decision-making.

Transfers to third countries

As a general rule, we use data processors in the EU/EEA or those that store data in the EU/EEA.

In some cases, this is not possible, and data processors outside the EU/EEA may be used if they can provide your personal data with an appropriate level of protection.

Processing security

We keep the processing of personal data secure by implementing appropriate technical and organisational measures.

We have conducted risk assessments of our processing of personal data and subsequently implemented appropriate technical and organisational measures to enhance processing security.

One of our most important measures is to keep our employees up to date on the GDPR through ongoing awareness training and a GDPR course, as well as by reviewing our GDPR procedures with employees.

Data subjects' rights

Under the General Data Protection Regulation, you have a number of rights regarding our processing of information about you.

If you wish to exercise your rights, you must contact us so that we can help you with this.

Right to access information (right of access)

You have the right to access the information we process about you, as well as a number of additional details.

Right to rectification (correction)

You have the right to have inaccurate information about yourself corrected.

Right to erasure

In special cases, you have the right to have information about you deleted before the time of our ordinary general deletion.

Right to restriction of processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have processing restricted, we may in future only process the data - apart from storage - with your consent, or for the purpose of establishing, asserting or defending legal claims, or protecting a person or important public interests.

Right to object

In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing.

Right to transmit data (data portability)

In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.

You can read more about your rights in the Danish Data Protection Agency's guidance on data subjects' rights, which you can find at www.datatilsynet.dk.

Withdrawal of consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent.

Complaint to the Danish Data Protection Agency

You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Danish Data Protection Agency's contact details at www.datatilsynet.dk.

We generally encourage you to read more about the GDPR so that you are up to date with the rules.