I would give 10 stars

I would give 10 stars if I could. I received a defective balance bike and contacted Chanty. No problem - a replacement was sent immediately. Friendly staff and fast service.

Really nice balance bike!

Super nice bike! We were initially delivered a bike that was missing brackets and screws. A new one was quickly delivered, and everything is in perfect order.

My son has become very fond of his…

My son has become very fond of his bicycle

Get through immediately, and on top of that…

Got through right away, even on a Sunday. Oliver from customer service was very understanding and provided excellent service. Highly recommended.

It was very helpful, and the package arrived quickly.

The package arrived quickly, and they respond quickly when you write to them.

Quick help,

Really helpful. I had bought a balance bike, and the inner tube burst, so I sent pictures of the bike. They quickly replied by email that they could see there was a problem, and a new bike was sent, so that is good service.

Fantastic service all the way through

Fantastic service from start to finish. Customer service was easy to reach and very helpful when I was unsure about the right product. Delivery was also incredibly fast. A really great experience - I’ll gladly shop here again!

Balance bike with lights

Balance bike with lights, the best birthday gift my grandchild received.. he is so happy with it and rides it every day.. so it was a really good purchase